Frequently Asked Questions

What is your shipping policy?
We ship via USPS.

Where do you ship?
We currently ship within the continental US.

What is your returns policy?
If you are dissatisfied with any of our products, we accept returns within 60 days of purchase. Contact us at info@halsabotanicals.com. We will ask you to return the unused portion of the product and deduct shipping from the refunded amount. 

Do you sell wholesale?
For information about wholesale sales, please contact us at info@halsabotanicals.com

Do you use broad spectrum distillate or isolate?
Hälsa uses broad spectrum hemp oil distillate for our facial products and full spectrum distillate for our face and body oils and topicals to ensure the full beneficial effects of all active compounds found in hemp extract. 

What kind of tests do you do on your products?
Each batch of hemp raw ingredients and finished products are third party lab tested for potency and purity, to be sure they are free of contaminants such as heavy metals and pesticides.

Are your products vegan or gluten free?
Yes, all Hälsa Skincare products are vegan and gluten-free, as well as Non-GMO.

Are your products cruelty free?
Yes. Our products are not tested on animals.

Is your packaging recyclable?
Yes. Our jars and bottles are glass and our outer boxes are made of 100% recycled paper (using wind powered energy) and can be recycled.  

Can I combine promotion codes?
No, our system can only accept one code at a time.